eDeadShop

What’s your return policy?

How long does delivery take?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item in my order?

We want you to be happy with your purchase! You can return most items within 30 days of purchase for a refund, exchange, or store credit. Start your Return Here and follow the easy steps. 🥀 Orders that used the FREE SHIPPING option can be returned f

<main tabindex="-1" id="isPasted"><h1 id="refund-policy">Refund policy</h1>We want you to be happy with your purchase! You can return most items within&#xA0;30 days of purchase for a refund, exchange, or store credit.&#xA0;&#xA0;<a href="https://edeadshop.com/apps/redo/returns-portal" rel="noopener" target="_blank">Start your Return Here</a> and follow the easy steps.&#x1F940;&#xA0;Orders that used the&#xA0;FREE SHIPPING option can be returned for an Exchange or Store Credit Only.If we make a mistake on an order like shipping the wrong item, size or defective product which is rare), we will make it right, just&#xA0;<a href="mailto:pb@edeadshop.com?subject=Customer%20Service" target="_blank">contact&#xA0;us</a> to let us know.What can be returned?<ul><li>Items in their original, unworn, and unwashed condition with all tags attached (if applicable).</li><li>Free of any stains, smells, or damage and in resell-able condition.</li><li>Toys and items in retail packaging must be returned complete with all pieces and unopened packaging.</li></ul>Items that cannot be returned:<ul><li>Gift cards</li><li>Sale items (discounted items are final sale)</li><li>Items purchased with the Free Shipping promotion (can only be returned for exchange or store credit)</li></ul>How to return or exchange an item:<ol><li>Initiate your return online: Simply visit our Returns Portal (<a href="https://edeadshop.com/apps/redo/returns-portal" rel="noopener" target="_blank">Start your Return Here</a>) and follow the easy steps. This will provide you with a return label and clear instructions on where to send your item.</li><li>Pack your item neatly and securely: Please fold and make sure your item is well-protected during shipping.&#xA0;</li><li>Ship your return: Use the provided return label. We are not responsible for lost or damaged returns.</li><li>Multiple Products: If you are returning more than one item, please be careful to send them to the warehouse they came from.&#xA0;</li></ol>Return shipping costs:<ul><li>You are responsible for covering the cost of return shipping.</li><li>Original shipping charges are non-refundable.</li><li>If you receive a refund, the cost of return shipping will be deducted from your&#xA0;total.</li></ul>Refunds:<ul><li>Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund&#xA0;within&#xA0;2 business days. &#xA0;</li><li>Approved refunds will be processed and credited to your original payment method within&#xA0;2 business days.</li><li>Banks may take additional time to post the refund to your account.</li></ul>Exchanges:<a href="https://edeadshop.com/apps/redo/returns-portal" rel="noopener" target="_blank">Start your Exchange Here</a>:&#xA0;Please note we have just installed a new returns and exchanges program so please bare with us as we work the bugs out.&#xA0;Gifts:If you received an item as a gift, you will receive a gift credit for the value of the return upon its approval.If you have questions about returns or exchanges, please email&#xA0;<a href="mailto:customer_Service@edeadshop.com">customer_Service@edeadshop.com</a>.</main><footer><div data-cascade><div data-cascade> </div></div></footer>

🇺🇸 Most orders are processed in 1 business day, and usually take approx. 2-5 days for delivery depending on where you are. Orders placed on Friday Afternoon, Saturday or Sunday will not leave the shop until Monday. Shipping starts at $7.95, U.S. Or

&#x1F1FA;&#x1F1F8; Most orders are processed in 1 business day, and usually take approx. 2-5 days for delivery depending on where you are. Orders placed on Friday Afternoon, Saturday or Sunday will not leave the shop until Monday. Shipping starts at $7.95, U.S. Orders over $99 SHIP FREE!!!&#xA0;(Orders that use the&#xA0;Optional FREE SHIPPING can only be returned for&#xA0;Exchange or Store Credit)<a href="https://shopify.com/24287821/account">Log in</a> here to Track your Orders.&#xA0; If you need a gift in a hurry consider a&#xA0;<a href="https://edeadshop.com/products/edeadshop-com-gift-card">Gift Card</a> delivered instantly via email...Each item we sell comes with a 30-day guarantee against defects. We inspect each item as it leaves our shop, returns for defect are very rare. Defective merchandise will be replaced immediately upon receipt of the defective product. We will issue a refund immediately or re-ship the item back to you free of charge.Merchandise can be returned for refunds within 30 days after purchase provided they have not been worn soiled or damaged. Returns must be in re-sellable condition. The customer is responsible for all shipping charges that apply to returns. We&apos;d like you to send your purchase back to the manufacturer&#xA0;<a href="https://edeadshop.com/apps/redo/returns-portal">Start your Return here</a> and you will be sent additional information on how and where to send it.&#xA0;Shipments that are returned without our prior approval will not be processed.What if I haven&apos;t received my order?&#xA0;No worries&#x2014;it&#x2019;s usually one of two things: Click here for more info&#xA0;on&#xA0;<a href="https://edeadshop.com/pages/missing-package">missing items or packages</a>.

No worries—I get this question a lot, and it’s usually one of two things:. 1️⃣ USPS Scanned Early:Your package might have been scanned by USPS but not yet delivered. This is common—they often scan packages ahead of time. It usually works itself out a

<h1 id="isPasted">Missing Package</h1>No worries&#x2014;I get this question a lot, and it&#x2019;s usually one of two things:1&#xFE0F;&#x20E3;&#xA0;USPS Scanned Early: Your package might have been scanned by USPS but not yet delivered. This is common&#x2014;they often scan packages ahead of time. It usually works itself out and shows up soon!2&#xFE0F;&#x20E3;&#xA0;Split Shipments: If you ordered multiple items, your shipment might be arriving in separate packages. We use multiple warehouses, so you could get multiple tracking numbers and deliveries.<h3 id="while-you-wait-try-these-tips">While You Wait, Try These Tips:</h3><ul><li>Double-check your address to make sure it&#x2019;s correct, you can log in to your account and see your orders below.</li><li>Check unusual spots: Side doors, back doors, or between screens.</li><li>Ask others in your household&#x2014;sometimes they stash packages in odd places. (I&#x2019;ve heard some wild stories!)</li><li>Talk to your mail carrier or leave a note for them. You can also call your local post office for help. Find the number at&#xA0;<a href="https://www.usps.com/" target="_new">www.usps.com</a>.</li><li>Be patient: USPS sometimes scans packages in the truck hours (or even days) before delivery. Occasionally, they leave packages with neighbors&#x2014;ask your carrier if that might&#x2019;ve happened.</li></ul>&#x270C;&#xA0;No need to stress! I insure all my packages, so if yours doesn&#x2019;t turn up after checking these steps, just email me. I&#x2019;ll file a claim and get a replacement sent your way ASAP. &#x1F60A;&#xA0;We&#x2019;ll make sure you&#x2019;re taken care of!Peter Barry &quot;Bear&quot; Bickmore<img height="163" width="217" alt src="https://attachments.gorgias.help/lrg3N7AylRk7DnR8/hc/lrg3N7Aro1xDnR8K/2025062619-bac2f70c-76dd-4a4d-b5a2-9da33452715e-e9deca0f-373f-451b-aa10-f1b15abd8979.png" class="fr-fic fr-dii">

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance.Include a photo of the item received and the name of the missing item(s). Please double-check the package for

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately. While we may not be able to guarantee your exact order is replaced due to potential stock issues, we&#x2019;ll resolve the situation as best we can!

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What’s your return policy?

How long does delivery take?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item in my order?